Here's a story about how to build trust with people while trying to gain alignment and make change in the world.

Here's a story about developing the language of change and building a shared understanding off of assumptions.

Here's a template to sequentially break down scenarios that happen in the world today and make formalized problem statements for each.

Building a shared language around problem-solving across business functions and helping people make it happen is the future of UX, product management, and operations work. This article introduces the new discipline of ProblemOps which stands for continuous problem-solving operations.