Lessons

Everything, and yes I do mean everything, is an assumption. Here's how ProblemOps specialists prevent freezing when everything is an assumption.

We need many more than just technical skills in the Age of AI. Here's an article that describes the skills we should grow to remain relevant with teamwork.

Here's an article about how to build both reactive and proactive work. We need to support both when working with others in change.

The world is full of words that are interpreted different ways by humans. To make change together, we must develop a shared language. In this article, learn about the components of building shared language and how to take action towards change with others.

The process of problem-solving operations never stops. Teams continue their work after they deliver change to take evaluations and make more change. Learn about the essence of continuous problem-solving in this article.

The principles of ProblemOps involve people working together to incrementally bring change to the world. Learn about the ways of thinking and acting that make up the foundations of Problem-Solving Operations.

A ProblemOps Specialist is the bridge between business functions. They build systems of shared understanding, empower change, and inspire teams to make change incrementally. In this article, get a cheat sheet to explain what a ProblemOps specialist is and does.

Building a shared language around problem-solving across business functions and helping people make it happen is the future of UX, product management, and operations work. This article introduces the new discipline of ProblemOps which stands for continuous problem-solving operations.